Returns & Refunds

Returns & Refunds

Last updated: October 21, 2026.

Revitalya offers a 30-day voluntary return window from delivery for eligible unopened, unused products in their original packaging with the original seal intact. Contact contact@revitalya.com with your order number before returning anything.

For ordinary change-of-mind returns, customers cover the cost of tracked return shipping to ZE COMPRO / Revitalya, 7 Sentier du Breuil, 59150 Wattrelos, France. We do not promise prepaid labels for voluntary returns. Please wait for our authorization and instructions before posting your return.

Once an eligible return is received and inspected, any approved refund will be issued to the original payment method; bank processing times may vary. Damaged, defective or incorrect items are handled separately; contact us with photos and your order number so we can provide the remedy required by applicable law. The unopened requirement does not restrict your mandatory consumer rights.

Standard-processing orders may be requested for cancellation within 24 hours of placement if processing or dispatch has not made cancellation impossible. Priority processing begins promptly and generally cannot be canceled after processing starts. These operational rules do not override non-waivable legal rights.

Contact: contact@revitalya.com. Seller: ZE COMPRO, registration 984 518 969, Wattrelos, France.